A Discord is not a substitute for a website. Or a support forum. Or an issue queue.

Or really pretty much anything besides maybe IRC or Matrix if you're not worried about the openness of the chat platform.

@geerlingguy it's a bit of a conundrum on one hand a support forum can be great for documentation of projects.

on the other hand a chat room such as discord or matrix is amazing for quick help with an issue if there is a community around the project.